{% load i18n %} {% if tags_enabled %} {% endif %} {% for customfield in ticket.ticketcustomfieldvalue_set.all %} {% endfor %} {% if ticket.resolution %}{% endif %}
{{ ticket.id }}. {{ ticket.title }} [{{ ticket.get_status }}] {% if helpdesk_settings.HELPDESK_SHOW_EDIT_BUTTON_TICKET_TOP %} Edit {% endif %} {% if helpdesk_settings.HELPDESK_SHOW_DELETE_BUTTON_TICKET_TOP %} Delete {% endif %} {% if helpdesk_settings.HELPDESK_SHOW_HOLD_BUTTON_TICKET_TOP %} {% if ticket.on_hold %}{% trans "Unhold" %}{% else %}{% trans "Hold" %}{% endif %} {% endif %}
{% blocktrans with ticket.queue as queue %}Queue: {{ queue }}{% endblocktrans %}
{% trans "Submitted On" %} {{ ticket.created|date:"r" }} ({{ ticket.created|timesince }} ago)
{% trans "Assigned To" %} {{ ticket.get_assigned_to }}{% ifequal ticket.get_assigned_to _('Unassigned') %} {% trans "Take" %}{% endifequal %}
{% trans "Submitter E-Mail" %} {{ ticket.submitter_email }}{% if user.is_superuser %} {% trans "Ignore" %}{% endif %}
{% trans "Priority" %} {{ ticket.get_priority_display }}
{% trans "Copies To" %} {{ ticketcc_string }} {% trans "Manage" %}{% trans "Click here to add / remove people who should receive an e-mail whenever this ticket is updated." %}{% if SHOW_SUBSCRIBE %}, {% trans "Subscribe" %}{% trans "Click here to subscribe yourself to this ticket, if you want to receive an e-mail whenever this ticket is updated." %}{% endif %}
{% trans "Tags" %} {{ ticket.tags }}
{% trans "Dependencies" %} {% for dep in ticket.ticketdependency.all %} {% if forloop.first %}

{% trans "This ticket cannot be resolved until the following ticket(s) are resolved" %}

{% endif %} {% empty %}

{% trans "This ticket has no dependencies." %}

{% endfor %}

{% trans "Add Dependency" %}{% trans "Click on 'Add Dependency', if you want to make this ticket dependent on another ticket. A ticket may not be closed until all tickets it depends on are closed." %}

{{ customfield.field.label }} {% ifequal customfield.field.data_type "url" %}{{ customfield.value }}{% else %}{{ customfield.value }}{% endifequal %}
{% trans "Description" %}
{{ ticket.description|force_escape|urlizetrunc:50|linebreaksbr }}
{% trans "Resolution" %}{% ifequal ticket.get_status_display "Resolved" %} {% trans "Accept" %}{% endifequal %}
{{ ticket.resolution|force_escape|urlizetrunc:50|linebreaksbr }}